You have been looking for a digital production platform to monetize your content, create new broadcast formats, and be the fastest one to provide your fans with near-live highlights. You might have a large editorial team that you would like to connect in the Cloud and just give them the right content creation tool to allow them to go faster. Or, you might have a specific event in mind to which you can only dedicate one or two team members and you would need some automated workflows.
You're in touch with a lovely Moka Sales person. Once they establish your need and we are confident we can help you reach your goals, your designated Customer Success Managers will get involved in the discussion. They will prepare tailored demo of the tool to show you how it could be seamlessly integrated in your existing process.
Once your need has been defined and we both agree that we could work together, you get to try the tool (for free!). Our purpose is to provide you with the brick that falls perfectly into your live content workflow.
Go Wild: create your own gallery with your brand’s graphical assets, set up templates and publish as much as you can. If you have any questions, just ping your dedicated CSM.
By this time, you already know your CSM and your CSM knows you.
During this stage, we would usually help you set-up your tenant. This would typically include:
A dedicated Customer Success Manager will accompany you throughout your project. He or she will be your go-to person for training sessions, daily questions, and custom feature requests
Live chat bubble available at all times directly on the platform
Email ticketing & phone hotline to get in touch with us at any time
24/7 premium support upon demand
Wildmoka is enhanced with new features every two weeks and our customers are our inspiration. Once you get on board, you can rest assured that each of your requests will reach our R&D team and will be integrated into our roadmap.
“The one thing we loved about Wildmoka is how intuitive the interface is to use. We had a branding need and we were looking for a solution that could be implemented quickly and used mostly for news publishing on Facebook. It worked wonders for us, and internally, we started calling Wildmoka “the Hootsuite of video platforms” because it really helped us become much more efficient in content creation & distribution than we used to be with our previous tools. It’s rare to work with people who not only just listen to you, but also really understand your need as a customer.”
"What tilted the balance towards Wildmoka when choosing a vendor, is the fact that we saw the product was changing regularly, constantly improving and the team was flexible with all our requests. We really enjoyed the collaboration during the trial period, as everything was made very easy for us as customers. Now, we have been working together for a year on a project basis and I’m confident we made the right choice – it’s all about ROI as well and this tool revolutionized the way we do promotion."